Selling across marketplaces — orders, stock, chat and shipping on one screen
- Shopee, Lazada and TikTok Shop orders share one stock pool
- Close the order inside the chat thread
- COD and marketplace fees reconciled automatically
Free 14-day trial
- 320 messages from 5 channelsOne inbox·
- AI answered 240 questionsPrice, size, shipping·
- 47 orders created in chatStock deducted·
- Payment links sentVietQR·
- Orders pushed to carriersStatus tracked·
−73%
time from customer message to shipping label
0 orders
oversold, thanks to one shared stock pool
4 channels
Shopee, Lazada, TikTok Shop and your website
+31%
customers buying again within 60 days
Challenges you're facing
Every marketplace has its own back office, so staff keep five tabs open and still miss orders
Orders from Shopee, Lazada, TikTok Shop and the website land in one list, filtered by status and pushed to the courier in bulk
The same SKU sells on several channels, and nobody notices it has run out until orders are already taken
One shared stock pool for every channel: sell anywhere and it deducts there, and when stock hits the threshold the other listings close automatically
Marketplace payouts arrive in batches with fees and returns mixed in, so nobody knows the real margin
COD and marketplace fees reconciled per order, giving the true gross margin after discounts, shipping and returns
An AI-powered workflow
White steps are done by your team, green steps run on AI — nobody has to remember.
How NextX runs Online Retail
Solid lines are what your team does; green dashed lines are what the system does on its own.
NextX toolkit for Online Retail
Integrated products built for Online Retail
Key features for Online Retail
Orders from every marketplace
Shopee, Lazada, TikTok Shop and your website in a single list, with shipping labels pushed in bulk
One stock pool, every channel
Sell on any channel and it deducts there; when stock hits the threshold the remaining listings close so nothing oversells
Close the order in chat
Facebook, Zalo and marketplace messages in one inbox; raise the order right there without switching tabs
Courier integration
Create the shipment, print the label, track the status and handle returns from the order itself
COD & fee reconciliation
Match each payout to its order, deduct fees and returns, and see the gross margin you actually keep
Win buyers back
Merge a buyer across marketplaces into one record, award points and send a win-back message over Zalo
What NextX looks like for Online Retail
Screenshots taken straight from the live product; the figures shown are illustrative.
Revenue by sales channel
Revenue, gross profit, receivables and stock alerts, with the chart split across store, website, Facebook, Shopee and TikTok Shop.
One inbox for every chat channel
Facebook, Zalo OA and the website widget in a single inbox, tagged automatically by ad campaign so you know where an order came from.
Shared stock, with alerts
Receipts, issues, transfers, stocktakes and serial lookup; the system flags low stock so listings never oversell.
More than 10,000 customers across Vietnam
From SMEs to large enterprises — NextX supports every step of your digital transformation
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Read the storyFrequently asked questions
Shopee, Lazada, TikTok Shop and your own website. Orders and stock sync both ways, with no re-keying.
No. Every channel draws from one stock pool; once stock reaches the minimum threshold the system closes the listings on the remaining channels.
Yes. Each payout is matched to its order with marketplace fees, shipping and returns deducted, giving the gross margin you actually keep for the period.
They raise it inside the chat thread without switching tabs, and the order attaches to the customer record so you can measure the close rate per channel.
Bring every online order into one place today
Free 14-day trial