Spa & beauty clinic management — appointments, VIP clients, loyalty
Challenges you're facing
Double-booked or empty slots
Online booking 24/7 via Zalo, smart slot-filling, pre-appointment reminders
Hard to retain regular clients
Loyalty points, automatic birthday offers, AI service recommendations per client
No visibility on service quality
Auto CSAT after every service, low-rating alerts, real-time satisfaction dashboard
NextX toolkit for Spa & Beauty
Integrated products built for Spa & Beauty
Key features for Spa & Beauty
Online Booking
Clients book 24/7 via Zalo Mini App, auto-confirmed
VIP Loyalty
Bronze/Silver/Gold tiers, birthday perks, referral programme
Auto CSAT
Survey after every service, instant alert on low rating
Stylist Management
Work schedules, ratings, revenue per staff member
Revenue Reports
By service, stylist, branch — real-time
Client App
History, booking, points — all inside Zalo
Bella Spa doubled returning clients
“Loyalty via Zalo doubled repeat visits. We used to call each client manually — now the system handles it automatically.”
— Nguyen Thi Mai, Owner, Bella Spa
Frequently asked questions
Via Zalo Mini App — no download, no account creation needed.
Configure in 30 minutes. Clients earn points automatically with every service.
Yes. Revenue, appointment count, and rating for each staff member.
Unlimited. Centralised management with flexible per-location permissions.
Start managing your spa professionally today
Free 14-day trial · No credit card required