Question 1

Are prices inclusive of VAT?

Accepted Answer

Displayed prices exclude VAT (10%). VAT invoices are issued upon payment.

Question 2

Can I try before buying?

Accepted Answer

Yes. NextX offers a 7–14 day free trial with full features, no credit card required.

Question 3

Can I upgrade my plan mid-term?

Accepted Answer

Yes. You can upgrade at any time. Cost is prorated based on remaining days in the current billing cycle.

Question 4

What is the setup fee?

Accepted Answer

Setup fee applies to the Basic plan. Standard and above for CRM & DMS include free setup. Call Center has a 2,400,000₫ setup fee for all plans.

Question 5

Is there a cost to add more users?

Accepted Answer

Yes. Each plan includes a set number of users. Additional users are charged per user per year (300,000–750,000₫ depending on plan). Higher-tier plans offer cheaper additional user pricing.

Question 6

What is PageChat?

Accepted Answer

PageChat is a connected communication channel (Zalo OA, Facebook Page, etc.) integrated into the NextX inbox. Each CRM plan includes 1–10 PageChat connections depending on tier.

Question 7

How are Payment, eInvoice, and Contract modules priced?

Accepted Answer

These modules are priced separately based on transaction / invoice / contract volume. Contact NextX for a bundled quote.

Transparent Pricing

Pricing for NextX Contract

Key features

Frequently Asked Questions

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